Repairs Quality Assurance Specialist

3 weeks ago


London, Greater London, United Kingdom Service Care Solutions Full time

We are seeking a Repairs Quality Assurance Specialist to join our team at Service Care Solutions. The ideal candidate will have experience of working within the repairs sector, carrying out pre, post audit and quality inspections. They will be responsible for ensuring that contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.

Key Responsibilities:
  • Assist the Regional Repair Lead, Surveyors and Local Officers in the management of responsive repairs, kitchen and bathroom as well as planned and cyclical referrals.
  • Provide a simple and straightforward diagnosis for reactive repairs, preparing reports in clear, easy to understand terms, along with specifications and recommendations.
  • Manage a post inspection regime for your patch, ensuring that works are carried out to a good standard and taking ownership where works are not to a good standard and seen through to successful conclusion.
  • Manage an audit/oversight regime for repairs, checking contractors are complying with H&S obligations and following our code of conduct.

Requirements:

  • Experience of working within the repairs sector, carrying out pre, post audit and quality inspections.
  • Recognised HND technical qualification, eg. building surveying or member CIOB.


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