Operational Finance Supervisor

3 weeks ago


Peterborough, Peterborough, United Kingdom EMED Group Full time

Join Our Team as a Financial Controller

We are excited to announce an opportunity for a Financial Controller to become part of our growing team at EMED Group. We are seeking dedicated individuals who prioritize care and have a strong commitment to exceptional customer service.

What We Offer:

  • Competitive pay at £12.48 per hour
  • Flexible shifts across 5 out of 7 days
  • Life Assurance coverage for peace of mind, valued at £5,000
  • Access to 24/7 online and telephone GP consultations
  • Second opinion medical support available
  • Cash-plan benefits for health-related expenses, including dental and optical care
  • Unlimited consultations for mental health and physiotherapy
  • Legal advice for personal matters
  • Financial guidance for retirement and tax planning
  • Long Service Recognition Scheme for dedicated employees
  • Values-based Internal Recognition Scheme with financial rewards
  • Refer a Friend incentive program
  • Support for local communities through the EMED foundation
  • Paid holiday entitlement
  • Pension Scheme
  • Uniform provided
  • Employee Assistance Programme for health and wellbeing
  • Flu vaccination program

Main Responsibilities:

  • Oversee and organize daily and future bookings within the Cleric controlling system, ensuring accurate resource allocation and communication with subcontractors and volunteers.
  • Focus on the dispatch and management of operational teams to ensure timely and efficient patient transport services.
  • Handle patient transport requests and inquiries with professionalism, ensuring adherence to service procedures.
  • Perform general clerical tasks, including data entry and form completion.
  • Enhance service quality and performance for patients and customers.
  • Respond promptly and professionally to all incoming calls, taking initiative as necessary.
  • Maintain patient flow across control areas through effective communication with colleagues and hospital staff.

Ideal Candidates Will Have:

  • Strong communication and interpersonal skills from previous customer service experience.
  • Ability to work independently and solve problems effectively.
  • Excellent organizational skills.

About EMED Group:

Following the merger of ERS Medical and E-Zec Medical, we have rebranded as EMED Group. We are proud to be the largest Patient Transport and Care Partner to the NHS, employing over 2,500 individuals across multiple locations. Our mission is to enhance the health and wellbeing of our communities by providing reliable transport services that support patient care and community initiatives.

At EMED Group, we are committed to fostering an inclusive and safe working environment for all employees.


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