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Food & Beverage Service Associate

2 months ago

London, Greater London, United Kingdom Royal Lancaster London Full time

About the Role

We are seeking a dedicated Food & Beverage Attendant to enhance our Room Dining service at the Royal Lancaster London. This position offers an opportunity for personal growth and professional development within a supportive environment.

Key Responsibilities

  • Greet guests warmly upon their arrival, ensuring a positive first impression.
  • Guide guests to their tables, present menus, and provide detailed descriptions of specials and beverages.
  • Deliver exceptional food and beverage service in accordance with company standards and quality benchmarks.
  • Assist with the opening and closing procedures of the dining outlets.
  • Support the team by clearing and resetting tables, taking orders, serving food and drinks, and maintaining cleanliness and organization in the dining area.

What We Offer

  • Competitive salary starting at £24,000 plus service charge.
  • Pension scheme with company contributions.
  • 50% discount in all restaurants and spas across our properties.
  • Team member and Friends & Family rates available.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Support for personal development through training programs and apprenticeships.
  • Interest-free season ticket loan.
  • Employee Assistance Programme providing 24/7 online GP and mental health support.
  • Bike to work scheme.
  • Employee recognition schemes and social events.

Work Schedule

This role requires a commitment of 40 hours per week, working on a shift rota.

About Us

The Royal Lancaster London is recognized as one of the best employers in the hospitality industry, committed to providing a supportive and rewarding work environment. We value diversity and strive to create a community where every team member contributes positively to our culture.

If you are passionate about delivering outstanding service and being part of a dynamic team, we encourage you to consider this opportunity.