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Team Manager

2 months ago

Bristol, Bristol, United Kingdom Iceland Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Iceland. As a Team Leader, you will play a key role in supporting your team to deliver exceptional customer service and drive sales growth in our stores.

Key Responsibilities

  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service
  • Develop and implement effective store operations to ensure efficient use of resources and minimize waste
  • Monitor and control stock levels, including ordering and receiving stock
  • Manage and resolve customer complaints in a professional and courteous manner
  • Work collaboratively with other departments to achieve business objectives

Requirements

  • Proven experience in a retail leadership role, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work flexibly, including evenings and weekends
  • Knowledge of retail operations, including stock management and customer service

What We Offer

  • A competitive rate of pay, with an additional £2 per hour for Team Leader shifts
  • Opportunities for career development and progression within the company
  • A supportive and collaborative team environment
  • Training and development opportunities to help you reach your full potential

About Iceland

Iceland is one of the UK's fastest-growing retailers, with a strong commitment to customer service and community involvement. We offer a dynamic and supportive work environment, with opportunities for career development and progression.