Senior Policy Administrator

1 week ago

Newmarket, Suffolk, United Kingdom The One Group Full time
About the Role

The One Group is seeking a highly skilled Senior Policy Administrator to join our team. As a Senior Policy Administrator, you will play a vital role in supporting the Policy Manager in the day-to-day running of the department.

Key Responsibilities
  • Oversee the implementation of various projects, ensuring timely completion and high-quality results.
  • Deal with the surrender of Bonds, both on the death of the last life assured and at the request of the Bondholder, maintaining accurate records and ensuring compliance with regulations.
  • Support new investors in making bookings, providing exceptional customer service and ensuring a seamless experience.
  • Address queries on the Policy Administration Charge, providing clear and concise information to stakeholders.
  • Conduct Zoom Conferences, facilitating effective communication and collaboration with team members and stakeholders.
  • Handle a range of other queries, both in writing and over the telephone, demonstrating excellent communication and problem-solving skills.
Requirements
  • Proven experience in a similar professional environment, with a leadership role and a background in finance.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a busy office environment.
  • Strong organizational skills, with attention to detail and the ability to prioritize tasks effectively.
  • Competency in IT, with the ability to learn new systems and software quickly.
  • A background in management and finance would be an advantage, but is not a prerequisite.
What We Offer
  • A competitive salary of £30,000 - £35,000.
  • 22 days annual leave, plus 8 bank holidays and 1 extra day company gesture.
  • £100 of holiday vouchers each year.
  • Location: Newmarket (on-site working).
  • Job Type: Permanent - Full Time (Monday - Friday).

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