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Senior Policy Administrator
2 months ago
About The One Group
The One Group is a leading organization in the luxury property and holiday destinations industry, with a strong brand and extensive network of properties across the UK and Europe.
Job Summary
We are seeking a highly skilled and experienced Senior Policy Administrator to join our team. As a Senior Policy Administrator, you will play a key role in supporting the Policy Manager in the day-to-day running of the department and assisting the wider team in the execution of their duties.
Key Responsibilities
- Oversee the implementation of various projects, ensuring timely and efficient delivery.
- Deal with the surrender of Bonds, both on the death of the last life assured and at the request of the Bondholder.
- Support new investors in making bookings and provide excellent customer service.
- Handle queries on the Policy Administration Charge and provide clear and concise information.
- Conduct Zoom Conferences and ensure effective communication with stakeholders.
- Deal with a range of other queries, both in writing and over the telephone, demonstrating excellent problem-solving skills.
Requirements
- Proven experience in a similar professional environment, preferably in a leadership position.
- Background in finance, with a strong understanding of financial concepts and regulations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent attention to detail and ability to maintain accurate records.
- Competency in IT, with experience of using software applications and systems.
What We Offer
- A competitive salary of £30,000 - £35,000.
- 22 days annual leave, plus 8 bank holidays and 1 extra day company gesture.
- £100 of holiday vouchers each year.
- Location: Newmarket (on-site working).
- Job Type: Permanent - Full Time (Monday - Friday).
