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Traffic Operations Coordinator

2 months ago

Westbury, United Kingdom DX Network Services Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Traffic Clerk to join our team at DX Network Services Limited. As a key member of our traffic operations team, you will play a vital role in ensuring the smooth flow of information and supporting the on-road management of our traffic operation.

Key Responsibilities
  • Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
  • Support the on-road management of the traffic operation through communication and guidance
  • Ensure all required administrative tasks are completed in line with company requirements
  • Deal with customer/driver enquiries in a polite and effective manner
  • Ensure service level targets and KPIs are achieved by maximising fleet utilisation
  • IT literate; with a high competence in Excel
  • Deal with and escalate service complaints to ensure effective resolution for the customer and protecting the company image and brand
  • Knowledge of warehousing operations
Requirements
  • Previous experience of working in traffic, warehousing or logistics operations
  • Good local geographical knowledge
What We Offer
  • Competitive rates of pay
  • Holidays: 20 days increasing with length of service + bank holidays
  • Long Service Recognition scheme
  • Enhanced Maternity & Paternity
  • Company Pension Scheme
  • Life Assurance
  • Employee Assistance programme including 24/7 Virtual GP
  • DX Discounts Portal
  • Excellent opportunities for career progression