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Transport Coordinator

1 month ago

Westbury, Wiltshire, United Kingdom DX Network Services Limited Full time
  • About the Role:
  • The Traffic Clerk will provide administrative support for the traffic teams, ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur.
  • Key Responsibilities:
  • Ensure all traffic and warehousing operations are undertaken in line with company operating procedures.
  • Supporting the on the road management of the traffic operation through communication and guidance.
  • Ensuring all required administrative tasks are completed in line with company requirements.
  • Dealing with customer / driver enquiries in a polite and effective manner.
  • Ensure service level targets and KPI's are achieved by maximising fleet utilisation.
  • IT literate; with a high competence in Excel.
  • Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand.
  • Knowledge of warehousing operations.

What We Offer:

Competitive rates of pay, 20 days holiday increasing with length of service, long service recognition scheme, enhanced maternity and paternity, company pension scheme, life assurance, employee assistance programme and excellent opportunities for career progression.