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Team Leader

2 months ago

South East London, United Kingdom Cinnamon Care Full time
About the Role

We are seeking an experienced and dedicated Team Leader to join our team at Cinnamon Care. As a Team Leader, you will play a vital role in ensuring the highest standards of care and support for our residents.

Main Responsibilities
  • **Co-ordinate Resident Assessments**: Work alongside the Deputy Manager to co-ordinate the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
  • **Ensure Person-Centred Approach**: Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
  • **Hands-On Team Support**: Work hands-on with the team to ensure the appropriate levels of care are in place always.
  • **Medication Administration**: Deliver and manage the medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
  • **Recruitment and Absence Management**: Recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. Manage team member absence and conduct return to work sessions with staff following all absences.
  • **Effective Handovers**: Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
  • **Coaching and Support**: Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.
Requirements
  • **Qualifications**: NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
  • **Experience**: Two years experience in long-term care or similar industry
  • **Skills**: Experience of planning, implement, evaluate and clearly document care delivery, Experience of working with older people