Administrative Support Specialist
3 weeks ago
About the Role
We are seeking an experienced Administrator to join our Protections team in Chichester. As a key member of our successful business, you will be responsible for advising clients on all aspects of insured benefits relating to Group Income Protection, Group Life Assurance, and Critical Illness.
Key Responsibilities
- Support the consulting team in gathering, organising, entering, and analysing data for client projects
- Partner with internal and external stakeholders to deliver exceptional client service
- Deal with client and member queries, providing timely and accurate responses
- Champion continuous improvement within the team and location
- Develop and maintain technical and market knowledge
- Quality check work for junior colleagues
- Attend client meetings as required
Requirements
- Previous administrative experience in a professional services environment
- Excellent written and oral communication skills
- Ability to work with numbers and maintain accurate records
- Excellent planning and organisation skills, with a focus on meeting deadlines
- Ability to work independently and as part of a team
What We Offer
- A competitive benefits package, including 25 days annual leave, flexible working hours, and a range of employee benefits
- Opportunities for career development and professional growth
- A collaborative and supportive work environment
About Mercer
GB035 Mercer (UK) Limited is a world-leading professional services company, providing expertise in workplace health and benefits. We operate in 135 countries, with a team of specialists dedicated to designing benefits solutions that meet the needs of businesses and their people.
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