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Patient Care Coordinator

2 months ago


London, Greater London, United Kingdom Optical Express Full time

Job Title: Patient Care Coordinator

Hours: Full time, 40 hours per week

Location: London – Kingston

Salary – £27, plus Bonus

At Optical Express, we are dedicated to providing outstanding patient experiences, exceptional clinical results, and ongoing investment in our workforce and technology.

Our team at Optical Express collaborates effectively, consistently aiming for excellence. We prioritize mutual support, respect, and a commitment to a culture rooted in care, trust, and integrity.

This culture extends to our surrounding communities through various charitable and environmental initiatives. We are committed to doing what is right for our patients, our colleagues, our communities, and our planet.

A career with Optical Express is both fulfilling and enjoyable. As a member of our team, you will enjoy:

A competitive salary of £27, with excellent bonus opportunities A modern and innovative working environment 29 days of annual leave Complimentary Laser Eye Surgery and Intraocular Lens Surgery Free eye examinations Discounts on prescription eyewear and sunglasses A generous friends and family discount program Continuous training and development opportunities A pension plan

The role of our Patient Care Coordinator is to ensure that our patients feel valued from the moment they arrive at our clinics. As the first point of contact, your daily responsibilities will include:

Establishing rapport with patients and ensuring effective communication before and after their treatments Assisting in patient consultations Utilizing advanced equipment to perform eye scans as part of comprehensive health assessments Aiding patients in completing health questionnaires Introducing patients to their optometrists Coordinating treatment schedules Discussing financial options Accurately maintaining patient records

Are you the ideal candidate? You are if you:

Have a genuine passion for delivering exceptional customer service Exhibit strong organizational abilities Communicate clearly and effectively with a diverse audience Are driven and motivated to achieve success

If you possess the skills and qualities we seek, we would be eager to hear from you.