Customer Experience Specialist
1 week ago
About Us
Flight Club is a leading social entertainment company that has revolutionized the traditional game of darts by creating fast-paced, exciting social experiences with action replays for ultimate bragging rights.
We have a strong presence in the UK and internationally, with a focus on delivering exceptional customer experiences in our venues.
The Role
We are seeking a highly motivated and enthusiastic Floor Service Associate to join our team. As a key member of our hospitality team, you will be responsible for providing an exceptional experience to our customers.
Key Responsibilities
- Deliver outstanding customer service, ensuring that every guest has a memorable experience.
- Work collaboratively with the team to maintain a high level of service quality, even in a fast-paced environment.
- Develop strong relationships with customers, understanding their needs and preferences.
- Contribute to the development of new ideas and initiatives to enhance the customer experience.
- Participate in ongoing training and development to improve skills and knowledge.
What We Offer
As a member of our team, you will enjoy a competitive hourly rate, regular bonuses, and a range of benefits, including:
- A competitive hourly rate + Tronc (OTE £14ph)
- Regular bonuses
- Free lunches when working
- Great staff discount
- Excellent career development opportunities
- Great social events
Join Our Team
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