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Customer Experience Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Star People Full time
Job Overview

As a Customer Experience Specialist at Star People, you will be responsible for delivering exceptional customer experiences through various channels, including in-person and remote interactions.

Key Responsibilities:
  • Engage with customers using an omnichannel approach to build value-oriented relationships and develop a deep understanding of their needs.
  • Collaborate with different functions to ensure optimized customer experiences.
  • Utilize business and commercial acumen to drive sales and growth.
Requirements:
  • Experience in primary care and hospital pharmaceutical sales.
  • ABPI qualification.
  • Prior experience in promoting within cardiology/cardiovascular therapy.
  • Demonstrated ability to understand, interpret, and effectively communicate clinical trial data and relevant clinical guidelines.
  • Strong knowledge of the NHS structure and environment.
What We Offer:
  • A competitive starting salary and extensive benefits package.
  • An excellent commission structure.
  • A knowledgeable and supportive management team.
  • A patient-centric focus and a passion for improving care.