UK and IE Head of Quality

4 weeks ago


Croydon, Greater London, United Kingdom AWP Assistance UK Ltd Full time
About the Role

We are seeking a highly experienced and skilled Quality Leader to join our team as Head of Quality for AWP Assistance UK Ltd. As a key member of our leadership team, you will be responsible for driving the quality strategy and ensuring that our operations meet the highest standards of quality.

Key Responsibilities
  • Develop and implement quality strategies to drive business growth and improve customer satisfaction
  • Lead a team of quality professionals to ensure that our operations meet the highest standards of quality
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain quality metrics and reports to measure performance
  • Ensure compliance with regulatory requirements and industry standards
Requirements
  • Proven experience in a quality leadership role in General Insurance or Retail Financial Services
  • Strong knowledge of quality management principles and practices
  • Excellent leadership and communication skills
  • Ability to analyze complex data and make informed decisions
  • Experience with quality management software and tools
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced quality professional looking for a new challenge, please submit your application.



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