Customer Service Representative
6 days ago
Role: Customer Service Administrator
Job Type: Permanent
Hours: 30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)
Elevation Recruitment Group's Business Support division is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:
- Respond to and manage customer contact regarding complaints, queries, and products
- Actively manage any issues and escalate immediately where necessary, managing customer expectations through clearly explaining the situation, next steps, and potential outcomes
- Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
Requirements:
- Evidence of providing an exceptional customer service
- An excellent and professional telephone manner, along with good written communication skills
About Us:
Elevation Recruitment Group is a leading recruitment agency specializing in business support and administrative roles. We are committed to providing our clients with the highest level of service and support.
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