Customer Service Representative

6 days ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time
Job Description

Role: Customer Service Administrator

Job Type: Permanent

Hours: 30pm (Monday - Thursday) & 8:30 - 4:30 (Friday)

Elevation Recruitment Group's Business Support division is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

  • Respond to and manage customer contact regarding complaints, queries, and products
  • Actively manage any issues and escalate immediately where necessary, managing customer expectations through clearly explaining the situation, next steps, and potential outcomes
  • Demonstrate effective relationship building with sub-contractors and site teams and throughout the company

Requirements:

  • Evidence of providing an exceptional customer service
  • An excellent and professional telephone manner, along with good written communication skills

About Us:

Elevation Recruitment Group is a leading recruitment agency specializing in business support and administrative roles. We are committed to providing our clients with the highest level of service and support.



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