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Customer Service Representative
2 months ago
Elevation Recruitment Group's Business Support division is seeking a highly skilled Customer Service Administrator to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Respond to and manage customer contact regarding complaints, queries, and products
- Actively manage any issues and escalate immediately where necessary, managing customer expectations through clearly explaining the situation, next steps, and potential outcomes
- Demonstrate effective relationship building with sub-contractors and site teams and throughout the company
- Evidence of providing an exceptional customer service
- An excellent and professional telephone manner, along with good written communication skills
Elevation Recruitment Group is a leading recruitment agency specializing in business support and administrative roles. We are committed to providing exceptional service to our clients and candidates.
