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Sales and Services Director
2 months ago
We are seeking a highly skilled and experienced Sales and Services Manager to join our team at Arthur J. Gallagher & Co. (AJG). As a key member of our leadership team, you will be responsible for managing our New Business and Renewals teams, driving sales and service performance, and ensuring exceptional client delivery.
Key Responsibilities- Manage the new business and renewals teams to achieve sales and service targets.
- Oversee stakeholder management and maintain strong relationships with key stakeholders.
- Implement and drive KPIs to achieve sales and service targets.
- Provide coaching and support to team members, developing individual coaching plans to improve performance.
- Utilize data analysis to make informed decisions and identify areas for improvement.
- Ensure the interpretation of management information (MI) to drive performance.
- Previous experience in people management, preferably in a call centre environment or wider insurance industry.
- Strong data analysis skills and the ability to use data to drive performance improvements.
- Proven success in coaching team members to achieve high performance.
- Excellent performance management skills.
- Ability to effectively interpret and utilize management information (MI).
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Eligible to work in the UK.
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level, these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- Health Cash Plan.
Other benefits include:
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
- And many more...
