Account Director

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full time
Account Director

Harrison Scott Associates is seeking a seasoned Account Director to lead the strategy, delivery, and growth of one of our biggest accounts. As a trusted partner to the client, you will introduce and deliver new requirements, lead on client projects, and manage all associated commercials to maximize contribution.

Key Responsibilities
  • Develop and execute a comprehensive client development plan to drive account growth and retention.
  • Build strong strategic client relationships at the highest level, ensuring a deep understanding of the client's business, brand, and industry.
  • Lead a team of account managers to provide exceptional client servicing and creativity, ensuring the highest level of quality standards are met.
  • Identify areas for improvement and implement process enhancements to increase efficiency and effectiveness.
  • Provide contractual MI, reports, and ad-hoc information to the client, ensuring their expectations are met.
  • Proactively manage risks and escalate concerns to the Client Services Director.
  • Articulate and deliver training to the team on business processes, utilizing wider business support as necessary.

Requirements:

  • Proven track record of delivering account growth and retention.
  • Strong client relationship management skills.
  • Ability to lead and manage a team.
  • Excellent communication and presentation skills.
  • Knowledge of the client's industry and market trends.

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