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Account Director

2 months ago


Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full time
Strategic Account Manager

We are seeking a highly skilled Strategic Account Manager to join our team at Harrison Scott Associates. In this role, you will work closely with the Account Director to develop and execute client development plans, driving growth and retention across a range of key accounts.

Key Responsibilities:
  • Develop and maintain strong relationships with key stakeholders across multiple client accounts.
  • Work closely with the Account Director to identify new business opportunities and develop strategies to drive growth and retention.
  • Manage and lead teams to deliver exceptional client servicing, ensuring high levels of client satisfaction and loyalty.
  • Collaborate with the wider Account Management team to ensure resources are aligned with client needs.
  • Develop and support Account Managers to confidently communicate client propositions and services.
  • Manage workload effectively, seeking opportunities to expand knowledge and grow professionally.
  • Resolve issues and escalate to the Account Director as necessary, including contract risks and budget reconciliation.
Requirements:
  • Proven track record of driving client growth and retention in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Strong business acumen and ability to analyze data to inform business decisions.
  • Ability to work effectively in a team environment, with a focus on collaboration and communication.