Service Advisor
3 days ago
About the Role:
Perrys, a leading car dealership group, is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience.
Key Responsibilities:
- Meet and greet customers, providing a warm and welcoming experience.
- Book customer vehicles into the workshop, keeping them informed of progress.
- Support the after-sales function, working closely with workshop controllers and the service manager.
- Manage customer expectations, striving for a professional approach at all times.
- Upsell additional products to new and existing customers.
Requirements:
- Experience as a Service Advisor in a car dealership, bodyshop, or independent background.
- Professional and presentable individual.
- Full UK driving license.
- Willingness to work weekends.
Company Benefits:
- Training opportunities.
- Company pension scheme.
- Employee discount.
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