Sales and Service Advisor

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Jardine Motors Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Sales Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers receive a premium level of service.

Key Responsibilities

  • Provide a high level of customer service and support to our customers, responding to their enquiries and resolving any issues in a timely and professional manner.
  • Work closely with our sales team to ensure that customer enquiries are handled efficiently and effectively.
  • Update and maintain customer data and manage enquiry information on a team-run enquiry log.
  • Funnel enquiries through to the sales team in their early stages and update sales systems.
  • Gather correct and efficient customer information for our various systems.
  • Deal with initial customer enquiries before handing them over to one of our dedicated Sales Executives.
  • Support with various campaigns for the dealership with different events and new model releases.

Requirements

  • A passion for customer experience and a drive to offer 10 out of 10 service.
  • Excellent verbal and written communication skills and organisation skills.
  • Experienced IT skills with a knowledge of Microsoft package.
  • Able to work within a friendly and hard-working team while handling your own diary.

About Us

Jardine Motors Group is a leading automotive retailer with a commitment to providing outstanding customer experiences. We are proud to be a Disability Confident Committed employer and are committed to building a truly inclusive culture and diverse workforce.

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