Product Applications Specialist

6 days ago


Cardiff, Cardiff, United Kingdom CK Group Full time
Job Title: Applications Product Specialist

CK Group is seeking a skilled Applications Product Specialist to join a diagnostics company in South Wales on a contract basis for 9 months.

Key Responsibilities:
  • Provide technical support to internal and external customers
  • Handle customer inquiries and resolve issues
  • Deliver sustainable solutions for support cases
  • Provide customer training and on-site support
Requirements:
  • Degree educated in a relevant biomedical discipline
  • Previous experience in a hospital or research laboratory (desired)
  • Proven track record of troubleshooting experience (desired)
  • Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous)
  • Understanding of the Diagnostics industry and multicultural team environment (desired)
  • Full UK/EU driving license and passport for overseas training
About the Company:

Our client is a global pharmaceutical company with a major presence in the UK, dedicated to delivering life-changing medicines through science-led innovation.

Location:

This role is field-based with most travel in South Wales.



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