UK Respiratory Diagnostics Solutions Service Manager
4 weeks ago
Vitalograph is a pioneering company in medical respiratory diagnostics, with over 60 years of groundbreaking work that improves patient care worldwide. As a family-owned business, we cultivate a warm and inclusive environment where every team member feels valued.
Job SummaryWe are seeking a highly skilled UK Respiratory Diagnostics Solutions Service Manager to drive service excellence and ensure customer satisfaction through innovation and leadership. The successful candidate will oversee service operations, ensuring quality standards, optimizing team performance, and enhancing our customer experience.
Key Responsibilities- Develop and execute service strategies to exceed revenue targets
- Lead and mentor the service team, focusing on continuous improvement
- Enhance reporting metrics to gain actionable insights into operational performance
- Foster a customer-centric culture where resolving issues is the priority
- Manage relationships with customers and ensure all records are up to date
- Collaborate with Sales & Marketing to identify new revenue opportunities
- Ensure all procedures and documentation are current and relevant
- Manage stock, equipment calibration, and third-party service training
- Provide insightful reports and statistics for management review
- Strong organisational, leadership, and mentoring skills
- Proficiency in IT, especially with MS Office tools
- Exceptional attention to detail and problem-solving abilities
- Solid understanding of budgeting and service stock management
- Familiarity with healthcare products, solutions, and relevant industry standards
- Understanding of all relevant ISO standards, Medical Devices Directive, Medical Device Regulations and GCP as required
Joining Vitalograph means becoming part of a passionate, close-knit team that values your expertise and supports your career journey. We're looking for individuals who are as committed to excellence as we are. If you're ready to take on a pivotal role where your leadership can make a real difference, we'd love to hear from you.
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Maids Moreton, United Kingdom Vitalograph Full timeDrive Service Excellence in Respiratory DiagnosticsVitalograph is seeking a skilled Service Manager to lead our Respiratory Diagnostics Solutions team in the UK. As a key member of our team, you will be responsible for driving service excellence, ensuring customer satisfaction, and fostering a customer-centric culture.Key Responsibilities:Develop and execute...
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Maids Moreton, United Kingdom Vitalograph Full timeDrive Service ExcellenceVitalograph is seeking a highly skilled UK Respiratory Diagnostics Solutions Service Manager to lead our service operations and ensure customer satisfaction through innovation and leadership.Key Responsibilities:Develop and execute service strategies to exceed revenue targetsLead and mentor the service team, focusing on continuous...
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Maids Moreton, United Kingdom Vitalograph Full timeDrive Service ExcellenceAs our UK Respiratory Diagnostics Solutions Service Manager, you will be key in driving service excellence and ensuring customer satisfaction through innovation and leadership. You'll oversee service operations, ensuring quality standards, optimizing team performance, and enhancing our customer experience.Key Responsibilities...
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Maids Moreton, United Kingdom Vitalograph Full timeDrive Service ExcellenceAs our UK Respiratory Diagnostics Solutions Service Manager, you will be instrumental in driving service excellence and ensuring customer satisfaction through innovation and leadership. You will oversee service operations, ensuring quality standards, optimizing team performance, and enhancing our customer experience.Key...
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Maids Moreton, United Kingdom Vitalograph Full timeElevate Your Career with Vitalograph: Join a Dynamic TeamAt Vitalograph, we've been at the forefront of medical respiratory diagnostics for over 60 years, pioneering life-changing innovations that impact millions globally. As a family-owned company, we cultivate a warm and inclusive environment where every team member feels valued. We're building a workplace...
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Maids Moreton, United Kingdom Vitalograph Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Manager to lead our Respiratory Diagnostics Solutions team in the UK. As a key member of our team, you will be responsible for driving service excellence and ensuring customer satisfaction through innovation and leadership.Key ResponsibilitiesDevelop and execute service strategies to...
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Maids Moreton, United Kingdom Vitalograph Full timeAbout VitalographVitalograph is a pioneering company in medical respiratory diagnostics, with over 60 years of groundbreaking work that improves patient care worldwide. As a family-owned business, we cultivate a warm and inclusive environment where every team member feels valued.Your RoleAs our UK Respiratory Diagnostics Solutions Service Manager, you will...
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Maids Moreton, United Kingdom Vitalograph Full timeAbout VitalographVitalograph is a pioneering company in medical respiratory diagnostics, with over 60 years of groundbreaking work that improves patient care worldwide. As a family-owned business, we cultivate a warm and inclusive environment where every team member feels valued.Your RoleAs our UK Respiratory Diagnostics Solutions Service Manager, you will...
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Maids Moreton, United Kingdom Vitalograph Full timeDrive Service ExcellenceAs our UK Respiratory Diagnostics Solutions Service Manager, you will be instrumental in driving service excellence and ensuring customer satisfaction through innovation and leadership. Your key responsibilities will include developing and executing service strategies to exceed revenue targets, leading and mentoring the service team,...
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