Midlands Regional Operations Manager

4 weeks ago

Birmingham, Birmingham, United Kingdom Oyster Full time

Location: Midlands, UK

Employment Type: Full-time

Position Overview:

Oyster is in search of a skilled and motivated Regional Manager to lead a vibrant portfolio of student accommodations across the Midlands region. This essential role demands a dedicated leader who is passionate about enhancing the living experiences of student residents while ensuring the properties operate efficiently and profitably.

Key Responsibilities:

  • Portfolio Oversight: Manage the daily functions of various student accommodation facilities in the Midlands, ensuring all locations uphold exceptional service and maintenance standards.
  • Team Development: Inspire, guide, and cultivate on-site personnel, promoting a constructive work atmosphere and encouraging professional advancement.
  • Financial Management: Oversee budgets, track spending, and introduce cost-effective strategies to enhance profitability and operational efficiency across the portfolio.
  • Resident Satisfaction: Guarantee a superior living experience for all student residents by upholding high customer service standards, swiftly addressing concerns, and organizing resident engagement initiatives.
  • Regulatory Compliance: Ensure all properties adhere to pertinent health, safety, and legal regulations, conducting routine inspections and rectifying any identified issues.
  • Performance Reporting: Compile regular reports on portfolio metrics, including occupancy levels, financial outcomes, and resident feedback for upper management.
  • Market Insights: Remain updated on market dynamics, competitor offerings, and potential avenues for portfolio expansion and enhancement.

Qualifications:

  • Experience: Demonstrated experience in property management, ideally within the student accommodation sector or a related industry.
  • Leadership Ability: Proven capability to lead and inspire a diverse team across multiple locations.
  • Financial Expertise: Strong financial management abilities, with a background in budgeting and expense oversight.
  • Customer Orientation: A deep commitment to delivering a high-quality resident experience.
  • Communication Skills: Excellent verbal and written communication skills, capable of effectively conveying information to various stakeholders.
  • Problem-Solving Skills: Strong analytical abilities, with a proactive approach to resolving issues and implementing enhancements.

Benefits:

  • Competitive salary with performance-related bonuses.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career progression.

If you are a results-oriented leader with a passion for student accommodation and a dedication to excellence, we encourage you to consider this opportunity.

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