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Customer Service Representative

2 months ago

Chelmsford, Essex, United Kingdom Pret - Essex AREA Full time

Pret - Essex Area

**Job Title:** Team Member

**About Us:**

At Pret - Essex Area, we're passionate about delivering great customer service and preparing delicious products as part of a team. Our mission is to create joy for millions of customers through food and coffee.

**Job Summary:**

We're looking for enthusiastic Front of House and Kitchen Team Members who are passionate about our products and delivering exceptional customer service. As a Team Member, you'll be part of a dynamic team that's dedicated to providing an outstanding experience for our customers.

**Responsibilities:**

* Provide exceptional customer service and ensure a warm welcome for all customers
* Prepare and serve food and beverages to a high standard
* Maintain a clean and safe working environment
* Work collaboratively with the team to achieve sales targets and provide excellent customer service

**What We Offer:**

* Competitive hourly rate of £11.60 (inclusive of weekly mystery shopper bonus of £1.25 per hour)
* Free food when you're working (and a 50% discount when you're not)
* Outstanding training and development opportunities
* Earn an extra £5 when you start to work between 3am and 5am

**About Our Company:**

Joy Brands is a subsidiary of The Chesterford Group, a family business that's focused on developing its people. We believe in feeling like a family and playing as a team. Our goal is to provide endless opportunities for our teams to better their lives and the lives of their families.

**Why Join Us:**

At Pret - Essex Area, you'll be part of a dynamic team that's passionate about delivering great customer service and preparing delicious products. We offer a competitive hourly rate, free food, and outstanding training and development opportunities. If you're passionate about food, customer service, and working as part of a team, we'd love to hear from you.