Case Manager

3 days ago


Camberley, Surrey, United Kingdom Marston Holdings Full time
Job Title: Case Handler About the Role: We are seeking a skilled Case Handler to join our team at Marston Holdings Limited. As a Case Handler, you will be responsible for managing ongoing cases on behalf of our clients and customers. Your primary focus will be on maintaining effective communication with clients and customers, ensuring that cases are handled efficiently and effectively. Key Responsibilities: * Review and manage an existing caseload with the support of your team * Establish and maintain strong relationships with clients and customers through regular communication * Liaise with our enforcement team to ensure timely follow-up on caseload enquiries * Work to deadlines to deliver high-quality services * Prepare and submit reports and invoices as required Requirements: * Excellent communication and interpersonal skills * Ability to approach situations with confidence and persistence * Strong organizational and time management skills * Ability to work effectively in a team environment What We Offer: * Competitive salary and benefits package * Discretionary monthly bonus scheme * 25 days holiday + Bank Holidays * Enhanced Maternity and Paternity Package * Healthcare Cash Plan * Staff benefits designed to suit your lifestyle * Pension Scheme Equal Opportunities Employer: Marston Holdings Limited is an equal opportunities employer. We welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic.
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