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Case Manager

2 months ago

Camberley, Surrey, United Kingdom Marston Holdings Full time
Job Title: Case Handler

We are seeking a highly skilled and motivated Case Handler to join our team at Marston Holdings Limited. As a Case Handler, you will be responsible for managing our ongoing cases on behalf of our clients and customers.

Key Responsibilities:
  • Review and manage an existing caseload with the support of your team
  • Communicate with customers and clients via telephone and email to ensure effective case management
  • Liaise with our enforcement team to ensure timely follow-up on caseload enquiries
  • Work to deadlines to deliver efficient and effective case management services
  • Prepare and submit reports and invoices as required
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to approach situations with confidence and persistence
  • Strong organizational and time management skills
  • Ability to work effectively in a team environment
What We Offer:
  • Discretionary monthly bonus scheme based on performance
  • 25 days annual leave plus Bank Holidays
  • Enhanced maternity and paternity package
  • Healthcare cash plan
  • Access to a range of staff benefits and discounts
  • Pension scheme

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are a motivated and experienced Case Handler looking for a new challenge, please apply today.