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Residential Lodge Manager

1 month ago


Seaton Delaval, Northumberland, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking an experienced and customer-focused Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage the day-to-day operations of the lodge, ensuring a high level of customer satisfaction
  • Develop and implement effective customer service strategies to meet the needs of our residents
  • Collaborate with internal teams to ensure seamless delivery of services
  • Manage and maintain accurate records and reports
  • Provide training and support to colleagues as needed

Requirements:

  • Proven experience in customer-facing roles, preferably in a residential or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office applications

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to us today.