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Groups Coordinator

2 months ago

London, Greater London, United Kingdom Leonardo Royal Hotel London Tower Bridge Full time

About the Role

We are seeking a highly organized and communicative Groups Coordinator to join our team at Leonardo Royal Hotel London Tower Bridge. As a key member of our cluster support team, you will play a vital role in ensuring seamless customer experiences for group visits.

Key Responsibilities

  • Identify and communicate sales leads to the Sales team to drive future business growth.
  • Send weekly reservations reports to hotels in your cluster to ensure they are prepared for incoming customers.
  • Input rooming lists and confirm details with customers, requiring attention to detail.
  • Ensure timely payment from customers prior to check-in date.
  • Load group offers and reservations into our Opera system, utilizing your technical skills.
  • Develop a comprehensive understanding of the Leonardo Hotels brand and product offerings.

Why Choose Us?

At Leonardo Royal Hotel London Tower Bridge, we prioritize our colleagues' well-being and growth. As part of our vibrant team, you'll enjoy access to top-notch training programs, practical support, and clear career progression opportunities.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. As one of the fastest-growing hotel groups, we're poised for significant expansion – making this an exciting time to join our dynamic team.