Service Desk Support Specialist

4 weeks ago


Kinsbourne Green, United Kingdom Premier IT Full time
Service Desk Analyst

We are seeking a motivated IT Support professional to join our Service Desk team at Premier IT. As a Service Desk Analyst, you will be responsible for providing exceptional support to our clients across various IT-related issues.

Key Responsibilities:
  • Providing 1st line support for IT-related issues
  • Assisting with 2nd line escalations and troubleshooting
  • Setting up user accounts and configuring Microsoft Tech Stack
  • Monitoring and logging issues
  • Excellent communication and interpersonal skills
  • Basic networking knowledge and experience with hardware setup and troubleshooting
Requirements:
  • Microsoft Tech Stack experience
  • Excellent communication and problem-solving skills
  • Basic networking knowledge
  • Experience with hardware setup and troubleshooting

We offer a competitive salary of up to £28,000 depending on experience and opportunities for further growth and development within the company. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply today.


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