Head of Project Delivery
1 day ago
Our client, a leading software business, is seeking an experienced Head of Project Management to drive the successful delivery of new business and migration projects. As a key member of the leadership team, you will be responsible for ensuring exceptional customer experience through implementation.
Key Responsibilities:- Lead a team of Project Managers and Consultants, with opportunities for growth and development.
- Develop and implement strategies to identify and resolve potential points of weakness in the customer journey.
- Create a scalable implementation approach to handle increased project volumes.
- Provide detailed updates on customer satisfaction and project performance to senior management.
- Collaborate with stakeholders to refine the customer service strategy and enhance the customer experience.
- Lead on high-profile projects and ensure successful transition to BAU Support.
- Proven experience in managing complex Cloud-based SaaS implementation projects.
- Strong leadership skills, with the ability to motivate and grow a team.
- Experience in a fast-growing, Private Equity-backed software business.
- Good understanding of SaaS business processes and metrics.
- Ability to forecast resource requirements and effectively communicate with stakeholders.
- Excellent administration, analytical, and organisational skills.
- MSP/PRINCE2 certification.
If you're a seasoned project management professional looking for a new challenge, please apply or forward an up-to-date copy of your CV. We look forward to hearing from you.
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Head of Project Delivery
6 days ago
Victoria, Greater London, United Kingdom EKIM Consulting Limited Full timeHead of Project Management OpportunityOur client, a leading software business, is seeking an experienced Head of Project Management to drive the successful delivery of new business and migration projects. As a key member of the leadership team, you will be responsible for ensuring exceptional customer experience through implementation.Key...
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Head of Project Delivery
6 days ago
Victoria, Greater London, United Kingdom EKIM Consulting Limited Full timeHead of Project Management OpportunityOur client, a leading software business, is seeking an experienced Head of Project Management to drive the successful delivery of new business and migration projects. As a key member of the leadership team, you will be responsible for ensuring exceptional customer experience through implementation.Key...
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Head of Project Management
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