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Weekend Receptionist

2 months ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: Weekend Receptionist

Location: Marshall Motor Group

Job Summary:

We are seeking a highly organized and customer-focused Weekend Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will provide a warm and welcoming experience, ensuring that our visitors feel valued and supported.

Key Responsibilities:

  • Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
  • Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
  • Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
  • Deal with incoming and outgoing mail and deliveries
  • Assist with administrative tasks as required

About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including enhanced annual leave, life assurance, and a pension scheme.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment
  • Discounted car purchase scheme and servicing

Requirements:

  • Previous customer service experience, ideally within a professional, customer-facing environment
  • Confidence in speaking to customers in a professional manner, both on the telephone and face-to-face
  • Good IT skills and ability to support with administration duties
  • Self-starter, organized, and someone who takes pride in their work

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply online. One of our recruitment specialists will be in touch to discuss this opportunity further.