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Food & Beverage Service Associate

2 months ago

London, Greater London, United Kingdom Thistle Hotel Marble Arch Full time

The 4-star Thistle Marble Arch, situated conveniently near Oxford Street and within walking distance of the West End and Hyde Park, is the newest addition to Thistle Hotels.

Featuring 692 elegantly designed and spacious rooms, cutting-edge technology, and 13 versatile meeting spaces, we invite you to be part of a dynamic and enthusiastic team dedicated to providing an exceptional guest experience.


Position Overview:
As a key representative of our Food & Beverage department, your primary responsibility will be to create a welcoming atmosphere for our guests. Your daily tasks will include taking orders, serving food and beverages, and maintaining the cleanliness of the dining area. However, your most significant role will be to ensure our guests enjoy a memorable experience. From suggesting menu items to providing local insights, you will be more than just a server; you will be a valued resource for our patrons.

Candidate Profile:
We seek individuals who are:
- Committed to delivering outstanding service and eager to learn and grow
- Comfortable engaging with the public in a frontline capacity
- Empathetic and skilled at building rapport
- Approachable and genuine in their interactions
- Detail-oriented with a focus on accuracy
- Motivated to pursue a career in hospitality
- Effective team players with experience in a fast-paced service environment

Benefits:
We offer a range of benefits, including:
- Opportunities for professional development
- Discounted rates on accommodations, dining, and beverages across the Clermont Hotel Group
- Interest-free loans for travel expenses (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and healthcare plans
- Wagestream - access to earned wages before payday
- Paid volunteering opportunities
- A generous referral program
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a wide array of retailers and service providers via our online benefits portal
- A robust recognition program
- And much more.

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