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Residential Case Management Specialist

3 months ago


Taunton, Somerset, United Kingdom Nations Recruitment Full time

Position Title:

Housing Support Case Manager
Job Category: Housing Services
Location: Remote
Hours Per Week: 37.00
Salary: £21.15 per hour

The Housing Support Case Manager plays a crucial role in providing assistance to clients regarding their housing needs. This position involves addressing a wide range of housing inquiries, from offering initial tenancy guidance to managing intricate cases that require extensive support for vulnerable individuals, ensuring they maintain their housing stability.

All interactions with clients must be meticulously documented in the designated housing management system. The role necessitates regular engagement with at-risk populations, and candidates should possess relevant experience in this area.

Key Responsibilities:

  1. Oversee the administration and management of social housing units.
  2. Maintain overall responsibility for a portfolio of 550 to 750 tenancies.
  3. Provide comprehensive support and advice to clients to help them navigate their housing situations.

This position is essential for fostering a supportive environment for individuals facing housing challenges.