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Service Design Consultant
2 months ago
Stealth iT Consulting is seeking a skilled Service Design Consultant to drive innovation and user-centricity in our client engagements.
Key Responsibilities:
- Develop and implement service design strategies to maximize client value and satisfaction.
- Collaborate with cross-functional teams to design and deliver innovative products and services.
- Champion user-centricity and design thinking principles to drive business outcomes.
- Conduct workshops, design sprints, and ideation sessions to facilitate client readiness.
- Visualize complex services in an easy-to-understand format for various stakeholders.
Requirements:
- Proven experience in service design, with a strong understanding of user research and design principles.
- Ability to create service design artefacts and outputs, such as user journeys, personas, and service blueprints.
- Experience working in agile environments and collaborating with cross-functional teams.
- Strong stakeholder management skills and ability to balance competing views.
- Certification and/or qualifications in Service Design or Design Thinking.
What We Offer:
- Opportunity to work with a top-tier consultancy and drive innovation in the service design space.
- Collaborative and dynamic work environment with a team of experienced professionals.
- Professional development and training opportunities to enhance your skills and career.