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Curbside Team Lead
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Curbside Team Lead
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Brentwood, Essex, United Kingdom Giant Eagle Full timeJob SummaryWe are seeking a highly skilled and motivated Curbside Team Leader to join our team at Giant Eagle. As a Curbside Team Leader, you will be responsible for leading a team of team members and ensuring the smooth operation of our curbside department.Key ResponsibilitiesLead and manage a team of team members to achieve sales and profit goals.Develop...
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Curbside Team Leader
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Brentwood, Essex, United Kingdom Giant Eagle Full timeJob SummaryWe are seeking a highly skilled and experienced Curbside Team Leader to join our team at Giant Eagle. As a Curbside Team Leader, you will be responsible for leading a team of team members, providing guidance and support, and ensuring the smooth operation of our curbside services.Key ResponsibilitiesLead and manage a team of team members to achieve...
Curbside Operations Supervisor
2 months ago
Company Name: Giant Eagle
Job Title: Curbside Express Lead
Position Overview
The Curbside Express Lead is responsible for overseeing the curbside operations and ensuring a high level of customer satisfaction. This role requires a blend of leadership, customer service skills, and operational knowledge.
Qualifications
- Experience Required: 0 to 6 months
- Experience Desired: 1-3 years in a customer-focused role, with a preference for candidates who have experience in leadership.
- Education Desired: High school diploma or equivalent
- Lifting Requirement: Ability to lift up to 50 pounds
- Age Requirement: Must be at least 18 years old
Key Responsibilities
- Manage the workload of team members and facilitate customer transactions at the curbside.
- Deliver outstanding customer service to both internal and external clients.
- Implement and understand customer service initiatives and performance metrics.
- Address customer inquiries and fulfill requests promptly.
- Organize and assign work tasks to team members.
- Provide coaching and constructive feedback to team members.
- Oversee training programs for new and existing team members.
- Manage inventory orders and monitor product stocking and receiving.
- Develop and execute merchandising strategies and product assortments.
- Ensure adherence to safety protocols and food handling regulations.
- Foster an inclusive and respectful workplace culture.
