Membership Advisor
2 hours ago
We are working with a fantastic employer based in Milton Keynes, offering a great working environment and many opportunities.
Job SummaryAs a Service Centre Advisor, you will contribute to maintaining the company's reputation for providing a high level of customer service. Your day-to-day tasks will involve assisting with enquiries, either by resolving them immediately or passing them on to the relevant team.
Key Responsibilities- Resolve enquiries consistently to team standards and promptly
- Manage multi-channel enquiries
- Provide excellent communication skills, both written and verbal
- Exceptional customer service skills and experience in a similar role
- Good IT skills
- Organisational, planning, and administrative skills
- Salary: £26,354 - £27,672
- Flexible shift rotation from 7am - 7pm, Monday to Friday
- Hybrid working arrangement with 2 days from home after training
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
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