Membership Advisor

2 hours ago


Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time
Customer Service Role at Wild Recruitment

We are working with a fantastic employer based in Milton Keynes, offering a great working environment and many opportunities.

Job Summary

As a Service Centre Advisor, you will contribute to maintaining the company's reputation for providing a high level of customer service. Your day-to-day tasks will involve assisting with enquiries, either by resolving them immediately or passing them on to the relevant team.

Key Responsibilities
  • Resolve enquiries consistently to team standards and promptly
  • Manage multi-channel enquiries
  • Provide excellent communication skills, both written and verbal
Requirements
  • Exceptional customer service skills and experience in a similar role
  • Good IT skills
  • Organisational, planning, and administrative skills
What We Offer
  • Salary: £26,354 - £27,672
  • Flexible shift rotation from 7am - 7pm, Monday to Friday
  • Hybrid working arrangement with 2 days from home after training

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.



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