Assistant Relationship Manager

5 hours ago

London, Greater London, United Kingdom Jordan International Bank PLC Full time
Job Title: Assistant Relationship Manager

At Jordan International Bank PLC, we are seeking a highly skilled and motivated Assistant Relationship Manager to join our team. As an Assistant Relationship Manager, you will play a key role in providing exceptional customer service and support to our high net worth individuals.

Key Responsibilities:
  • Provide full service banking and all transactions to high net worth individuals and cross sell other products such as mortgages and third party services to meet KPI's.
  • Comply with Regulatory & AML policies, including sanctions screening, PEP activity, large value transactions and high risk country monitoring.
  • Process all mortgage applications in a compliant manner, without errors and right first time.
  • Ensure all customer files are up to date, including periodic reviews of all customer files to assess the adequacy of all presented documentation and KYC information.
  • Ensure compliance with laws and regulations relevant to aforementioned responsibilities by enrolling in workshops, training courses and/or obtaining relevant certifications.
  • Point of contact for JIB customers and escalate risk matters to appropriate senior managers.
  • Manage a small portfolio of customers, getting to know them and ensuring they have online banking access, debit cards and are aware of the products and services we offer.
Requirements:
  • CEMAP qualified
  • Up to date knowledge of AML regulations (JMLSG, FCA rules, 3rd EU Money Laundering Directive, The Money Laundering Regulations)
  • Certified Role
  • Arabic written and spoken (preferred)
  • Working knowledge of day-to-day banking activities
  • Good knowledge in using the bank's core operating systems
  • Communication skills with colleagues and customers
  • Ability to work under pressure and meeting deadlines
What We Offer:
  • Competitive salary and Employee benefits package
  • A great work environment in a wonderful Central London location
  • The opportunity to learn, progress and enhance your skills

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