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Emergency Response Coordinator
2 months ago
We are seeking a skilled Emergency Call Handler to join our team at Gi Group. As an Emergency Call Handler, you will be the first point of contact for telephone callers on a 24-hour basis, working rotating shifts.
Key Responsibilities:- Respond to all incoming telephone calls and prioritise emergency calls over non-emergency calls.
- Ensure the timely and accurate answering and recording of all requests for emergency resources.
- Work as part of a team to provide excellent customer service and support.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritise tasks effectively.
- Basic knowledge of emergency procedures and protocols.
- Full and paid training provided via a four-week course.
- Opportunity to work with a leading public sector client.
- Competitive hourly pay rates.
Gi Group is a leading recruitment agency, and we are committed to providing our clients with the best possible service. If you are a motivated and customer-focused individual, we would love to hear from you.
