Administrative Support Specialist

1 week ago


Swindon, Swindon, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Clinical Administrator. This is an exciting opportunity to work in a dynamic and supportive environment, providing comprehensive administration and secretarial support to our multidisciplinary team.

Key Responsibilities
  • Liaise with a wide range of stakeholders, including medical staff, multidisciplinary teams, service users, and external agencies.
  • Utilize strong written and verbal communication skills to handle sensitive information and manage contact with distressed service users.
  • Exercise judgment when dealing with enquiries and escalate where necessary.
  • Arrange meetings and appointments, and negotiate diary conflicts.
  • Input accurate and up to date patient data onto the electronic patient record system.
  • Maintain efficient and effective filing systems, and take and distribute formal minutes as necessary.
  • Perform clerical duties, including photocopying and scanning.
  • Provide cover for colleagues when and where necessary.
  • Manage own workload and prioritize conflicting demands.
Person Specification
  • Essential qualifications: RSA 3 Word Processing or equivalent level of expertise, NVQ3/QCF in administration or equivalent level of knowledge and experience.
  • Essential experience: experience of working as part of a team, general office routine and filing systems, and empathy for individuals who have experienced mental health problems.
  • Desirable qualifications and experience: administration experience in a health/social care setting.
About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organization with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services to approximately 1 million people living in Bath and North East Somerset, Bristol, North Somerset, South Gloucestershire, Swindon, and parts of Dorset. Our outstanding people promote mental health and wellbeing, and we recognize that happy and fulfilled employees give better care.



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