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Client Administrator
2 months ago
Exciting Opportunity for a Client Administrator
Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Client Administrator to join our team. As a Client Administrator, you will play a crucial role in ensuring the smooth operation of our business.
Key Responsibilities:- Process and scan PODs received from drivers daily, ensuring timely and accurate delivery.
- Match PODs to the appropriate delivery order, maintaining a high level of accuracy and attention to detail.
- Monitor emails and telephone communications, responding promptly to customer inquiries and resolving issues efficiently.
- Ensure all customer requests for proof of delivery are responded to within the required timeframe.
- Liaise with other departments to ensure seamless communication and timely action on customer requests.
- Liaise with customers regarding proof of delivery, providing clear and concise information.
- Perform general office duties as required, demonstrating flexibility and adaptability.
- Excellent IT skills, with a strong proficiency in Microsoft Excel and experience with accounting software and Transport Management Systems.
- Good attention to detail and analytical skills, with the ability to work well under pressure and multitask in a fast-paced environment.
- Reasonable understanding of the geographical location of cities and towns throughout the UK, with the ability to communicate effectively with customers.
- Excellent communication skills, both verbal and written, with a positive attitude and willingness to support the team.
About Us:
Hays Specialist Recruitment Limited is a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.
What We Offer:
A competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
