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Contracts Analyst for Metering Services
2 months ago
The Green Recruitment Company is excited to present an opportunity within our esteemed partner, a frontrunner in sustainable energy solutions.
This consultancy specializes in energy and environmental strategies, dedicated to fostering a positive impact in the energy sector through simple, sustainable, and achievable methods. Their unique operational philosophy, known as The Zen Way, instills a sense of pride and commitment among their team members.
As part of their ongoing expansion, our partner is seeking a Contracts Analyst specializing in Metering & Data Services to enhance their Operational Team. This role offers a chance to assist the Metering & Data Services Contract Specialists. Reporting directly to the Metering & Data Services Manager, your responsibilities will include establishing Meter Operator (MOP), Data Collector (DC), and Meter Asset Manager (MAM) contracts, maintaining data records, coordinating AMR meter installations, and addressing technical contract and metering challenges in collaboration with internal teams.
Your role will be pivotal in ensuring that all contractual, data, and administrative responsibilities within the department are executed with precision and efficiency. You will significantly contribute to the seamless onboarding of customers, scheduling of metering visits, and provision of necessary reporting updates to the Metering & Data Services Contract Specialists.
Key Responsibilities:
Relationship Management
- Develop and sustain robust relationships with internal teams, including Site Works and Procurement.
- Collaborate with both internal teams and external partners to guarantee smooth contract execution and service delivery.
- Maintain regular communication with key support and service functions to address any metering and data services challenges.
- Work with IT and data teams to resolve data management issues.
Contract Coordination
- Engage with external delivery partners and internal teams to facilitate contract onboarding.
- Track contract milestones and deadlines, ensuring timely completion of all contract-related tasks.
- Assist in the creation of MOP, DC, and MAM contracts.
- Keep accurate and current data records pertaining to contracts and meter installations.
- Support the setup and administration of contracts, ensuring all required documentation is completed and filed correctly.
- Ensure effective contract implementation.
- Participate in contract reviews to identify opportunities for expansion or additional services.
Customer Liaison
- Coordinate AMR meter installations with customers and field technicians.
- Communicate with customers to confirm installation schedules and address administrative inquiries.
- Resolve technical queries from customers with the assistance of internal teams.
Process Resolution & Enhancement
- Provide administrative support to the Metering Services and Data Services teams.
- Analyze customer data to pinpoint opportunities for enhancing metering and data services.
- Conduct regular reviews to assess customer satisfaction, identify improvement areas, and recommend tailored solutions.
- Monitor and report key performance metrics, providing regular updates to the Metering & Data Services Contract Specialists on progress and achievements.
Key Experience and Criteria:
Skills and Competencies
- Proven ability to build and maintain strong relationships.
- Strong analytical and problem-solving capabilities.
- Effective management of multiple tasks and priorities.
- Attention to detail and accuracy in data entry and record-keeping.
- Proficiency in data analysis and software tools for reporting.
- Commitment to delivering high-quality service.
- Excellent communication and interpersonal skills.
- Familiarity with the energy industry, particularly in metering services, is preferred.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively in a dynamic environment.
Qualifications & Experience
- Previous experience in the energy sector in an analytical administrative capacity is preferred.
- Demonstrated success in data management and reporting.
- Experience in contract administration and data management is desirable.
The Green Recruitment Company is committed to promoting diversity, equality, and inclusion in the workplace. We strive to ensure that our recruitment process is fair, transparent, and free from bias.
