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Customer Service Representative

2 months ago


Sevenoaks, Kent, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Assistant. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a professional and courteous manner.
  • Prepare and serve food and beverages to customers in a fast-paced and dynamic environment.
  • Maintain a clean and safe working environment, adhering to health and safety standards and company policies.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic knowledge of food preparation and presentation.
  • Ability to lift and move heavy objects (up to 25kg) and stand for long periods.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer:
  • A competitive hourly rate of £11.55.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and collaborative work environment.
  • A range of benefits, including staff discounts and access to exclusive Partnership hotels.