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Mental Health Support Worker

2 months ago

Woking, Surrey, United Kingdom Catalyst Support Full time

About Catalyst Support

Catalyst Support is a non-profit organization dedicated to improving the health and well-being of individuals through compassionate and effective services.

With over 30 years of experience in Surrey and its surrounding areas, we collaborate with various statutory and voluntary organizations to provide comprehensive support to those in need. Our approach is centered on flexibility, respect, inclusivity, and non-judgmental care, empowering individuals to achieve positive change.

Job Summary

We are seeking a dedicated Mental Health Support Worker to join our Safe Haven team. The Safe Haven provides an alternative to emergency room visits for individuals experiencing mental health crises, offering both in-person and virtual support. Our goal is to create a safe and supportive environment where individuals can access the help they need during challenging times.

Key Responsibilities

  • Provide compassionate support to visitors attending the Safe Haven, both in person and virtually.
  • Conduct thorough risk assessments for individuals experiencing acute mental health crises.
  • Utilize motivational interviewing techniques and active listening skills to effectively engage with individuals and understand their needs.
  • Develop personalized safety plans for those experiencing suicidal ideation, ensuring their well-being and safety.
  • Maintain strict confidentiality in accordance with GDPR and Information Governance guidelines.
  • Continuously assess the mental health needs of individuals and collaborate with partner agencies to ensure seamless continuity of care.

Qualifications & Experience

  • Proven experience working in a mental health setting is essential.
  • A comprehensive understanding of safeguarding legislation is required.
  • Experience delivering person-centered interventions related to mental health is highly valued.

Working Hours

This role requires evening shifts, including two or three shifts per week (6 PM - 11 PM) from Monday to Sunday. You must be available to work at least one shift over the weekend.