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Lettings Support Specialist
2 months ago
About the Role:
Property Personnel is seeking a highly organized and detail-oriented Property Coordinator to join our team in Harpenden and Rickmansworth. As a key member of our Lettings department, you will be responsible for ensuring seamless customer service for landlords and tenants from start to finish.
Key Responsibilities:
- Onboard new clients and maintain compliance standards
- Send out paperwork to landlords and ensure timely completion
- Create and update property details on our company systems
- Coordinate photography, floorplans, and EPCs through preferred suppliers
- Develop and distribute marketing materials to promote our department
- Meet and greet visitors, handle incoming enquiries, and prepare for office audits
- Collaborate with colleagues to ensure smooth department operations
- Manage incoming invoices and arrange for payment
Requirements:
- Previous property administration experience
- Strong administration skills and experience
- Excellent IT skills, including Excel, PowerPoint, and Word
- Ability to multitask and work effectively in a fast-paced environment
- Excellent written and communication skills
- Strong organizational skills and attention to detail
- Confident in dealing with clients and excellent telephone manner
- Enthusiasm to deliver high-quality results
- Full UK driving license and easy commute to Harpenden and Rickmansworth
What We Offer:
- Competitive salary range of £25,000 to £26,000
- £4,000 per annum car allowance
- Annual discretionary bonus
- 25 days holiday plus bank holidays, Christmas, and New Year
- Pension scheme
- Private health insurance after probation
- Life assurance
- Discount portal
