Charity Ambassador

1 week ago


StokeonTrent, Stoke-on-Trent, United Kingdom Charity Link Full time

About Us

Charity Link is a leading non-profit organization with 30 years of experience in delivering fundraising and awareness campaigns for renowned charities in the UK.

The Role

We are seeking a highly motivated and customer-focused Fundraiser to join our team. As a Fundraiser, you will be the public face of one of our charity partners, interacting with the public and seeking their support through regular monthly direct debit donations or lottery sign-ups.

Key Responsibilities

  • Develop and maintain strong relationships with the public, promoting our charity's mission and values.
  • Meet and exceed monthly fundraising targets through effective communication and sales techniques.
  • Work collaboratively with our team to achieve fundraising goals and objectives.
  • Provide excellent customer service, responding to queries and concerns in a professional and timely manner.
  • Participate in ongoing training and development to enhance skills and knowledge in fundraising and customer service.

Requirements

To be successful in this role, you will need:

  • A positive attitude and strong work ethic, with a motivation to reach and surpass targets.
  • Previous experience in a customer-facing role, such as sales, customer service, or field sales.
  • Able to work alternate Saturdays, with a willingness to work in a fast-paced environment.
  • An excellent communicator with expertise in interacting with the public, building rapport and working under your own initiative.
  • A full UK driving license and access to your own vehicle.
  • Comfortable working in different environments and traveling to various locations.
  • A desire to become a passionate advocate for the charity you represent.

Benefits

We offer a competitive salary, uncapped discretionary bonus, and a range of benefits, including:

  • £23.8K - £25K basic salary + uncapped discretionary bonus (£40K+ OTE)
  • 28 days annual leave, and flexi holiday scheme
  • Pension
  • Healthcare plan, and death in service plan
  • Unrivalled training and on-going support
  • Shopping discounts at over 30,000 retailers
  • CV application review – we aim to review your application as quickly as possible
  • Let's talk – one of our team will contact you to discuss your experience and the role
  • Virtual Interview – 1 hour video interview with one of our Regional Trainers or Team Managers
  • Fundraiser Experience – 1 hour in the field at a venue close to you so you can experience first-hand what the job entails

Our Commitment

At Charity Link, we are committed to recruiting the best people with the right skills, experience, and background to support our ambitions. All Fundraisers must undergo a basic criminal record check prior to joining the team. We are an equal opportunities employer, welcoming applicants from all backgrounds.


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