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Automotive Centre Manager

2 months ago

Ipswich, Suffolk, United Kingdom Halfords Full time
About the Role

We are seeking an experienced Centre Manager to lead our team to success and provide an excellent customer journey and satisfaction.

As a Centre Manager, you will play a vital role in driving business performance, delivering high customer satisfaction, and displaying effective management.

Key Responsibilities
  • Lead the team to achieve business objectives and improve customer satisfaction
  • Develop and implement effective management strategies to drive business performance
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Manage day-to-day operations, including customer service, sales, and inventory management
  • Collaborate with other departments to achieve business goals and improve customer experience
What We Offer

We offer a competitive salary of £40,000 per annum, an average uncapped bonus of £10,800 per year, and a range of benefits, including:

  • 5 days a week
  • Up to 50% off garage bills in our Autocentres
  • 25% off most Halfords products in our retail stores
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream
  • GP Access, 364 days a year, 24 hours a day
  • Share save scheme with a 20% discount on shares
  • Health Cash Plan to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
Requirements

To be successful in this role, you will need:

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
  • Good time management
  • A current valid driving licence
About Halfords

We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. We are rapidly growing our business with a focus on motoring services and electric mobility.