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Applications Product Specialist

2 months ago

Burgess Hill, West Sussex, United Kingdom CK Group Full time

Job Summary:

CK Group is seeking a highly skilled Applications Product Specialist to join our team. As a key member of our diagnostics company, you will provide technical support and expertise to internal and external customers.

Key Responsibilities:

  • Provide application, technical, or scientific support to customers
  • Handle customer enquiries from problem acceptance to case resolution
  • Deliver sustainable solutions for support cases
  • Deliver customer training
  • Provide on-site support activities

Requirements:

  • Degree educated in a relevant biomedical discipline
  • Tissue/Cellular Pathology/Histology/Histopathology background
  • Previous experience working in a hospital or research laboratory (desired)
  • Proven track record of troubleshooting experience (desired)
  • Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous)
  • Understanding of the Diagnostics industry and multicultural team environment (strongly desired)
  • Full UK/EU driving license
  • Passport for overseas training

About Our Client:

Our client is a global pharmaceutical company with a major presence in the UK. They are a science-led company that delivers life-changing medicines and shares their expertise with the scientific, healthcare, and business communities.

Location:

This role is field-based with travel primarily in South and South East England.