Prison Support Officer

1 month ago


Bristol, Bristol, United Kingdom Serco Full time

Job Summary

We are seeking a highly motivated and organized individual to join our team as an Operational Support Officer at HMP Ashfield in Bristol. As a key member of our operations team, you will be responsible for providing support to the Custodial Operations Manager and carrying out various duties to ensure the smooth operation of the prison.

Key Responsibilities

  • Monitor CCTV and radio systems, alerting staff when alarms are raised and completing necessary paperwork.
  • Carry out routine net test calls and cell call checks.
  • Work in the Gatehouse area, giving access to visitors and staff, including searching of vehicles and staff when required.
  • Assist with the escorting of vehicles around the establishment.
  • Allocate BWVC and be responsible for the equipment.
  • Assist in the Command suite if required.
  • Be involved in Exercises and contingency planning.

Requirements

  • GCSE Maths & English grade C or above or equivalent.
  • Good knowledge of IT Skills.
  • Desirable: Knowledge of Security procedures, IT literate with a good understanding of Microsoft Office applications, and good communication skills with external agencies.

What We Offer

  • A competitive salary.
  • Up to 6% contributory pension scheme.
  • An autonomous and supportive culture.
  • The chance to make a positive difference to public sector services.

Why Join Serco?

  • Meaningful and vital work.
  • A world of opportunity.
  • Great people.


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