Prison Support Officer

1 month ago


Bristol, Bristol, United Kingdom Serco Full time

Job Summary

As a Prison Support Officer - Security Specialist with Serco, you will be responsible for ensuring the smooth operation of our custodial facilities. Your key accountabilities will include:

  • Monitoring CCTV and radio systems, alerting staff when alarms are raised, and completing necessary paperwork.
  • Carrying out routine net test calls and cell call checks.
  • Assisting with the escorting of vehicles around the establishment.
  • Allocating BWVC and being responsible for the equipment.
  • Assisting in the Command suite as required.
  • Being involved in Exercises and contingency planning.

Requirements

Qualifications

Minimum

  • GCSE Maths & English grade C or above or equivalent. Good knowledge of IT Skills.

Desirable

  • Knowledge of Security procedures. IT literate with a good understanding of Microsoft Office applications. Good communication skills with external agencies.

Skills and Abilities

  • Organisational and analytical skills.
  • A team player with flexibility and interpersonal skills with visitors, staff, and prisoners. Good communication skills and the ability to monitor and audit processes and procedures.
  • Report writing; numerate (interpretation and collection presentation of statistics).
  • This position requires upmost trust and decorum when dealing with sensitive information.
  • Full Driving licence.

Working Arrangements

This position will include shift work that may include working nights.



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